Some owners found that they are experiencing the call quality issue on their Lumia 1020 during the call. They found there is a rustling or fuzzy noise on the other side. And the other caller also found their voice is intermittent. If this issue happened to you, you can try the following tips.
1. Check your SIM card. Make sure your SIM card is OK and it’s inserted correctly.
2. But if the SIM card is not the culprit, you’d better to get a replacement device from your supplier, because that may be the hardware issue.
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